Product & Website
Learn all about our products and website—size guides, sustainable packaging, authenticity tips, and newsletters.
Our Size Guides have been designed to help you find your perfect fit.
On the product page you’ll find SIZE GUIDE with details of your country’s equivalent sizing in a quick view chart.
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Name: Karl Lagerfeld International B.V.
Address: Herengracht 182, 1016 BR, Amsterdam, The Netherlands
Contact email address: [email protected]
Counterfeit fashion causes a significant negative impact to not only the global fashion industry and to the KARL LAGERFELD brand, but to the environment, to society and to you, the customer.
In addition to being illegal, counterfeit goods are not made with the same safety and quality standards as regulated manufacturing, which means the materials used are often faulty, potentially dangerous to people and polluting to the environment.
At KARL LAGERFELD, we are committed to reducing the environmental footprint of our brand and our customers.
Counterfeiting undermines the sustainability of the fashion industry by contributing to the overproduction of textiles and through environmentally damaging production processes.
Manufacturers and suppliers of counterfeit products generally do not hold valid business licenses or pay taxes, operating from facilities that are unsafe or not fit for purpose.
This illicit activity is also likely to engage in exploitative child or forced labor.
HOW TO AVOID BUYING COUNTERFEIT KARL?
We are proud of the premium quality of our products and this can only be guaranteed by purchasing KARL products through our official brand channels, including our website karllagerfeld.com or from a KARL LAGERFELD store, outlet or retail partner.
You can find your nearest store here. (should we keep this, if so store locator link should be added)
HOW TO IDENTIFY A COUNTERFEIT WEBSITE?
Unfortunately, there are companies that sell counterfeit KARL LAGERFELD products online, so be suspicious of “lookalike” websites that may appear similar to karllagerfeld.com but are not the genuine KARL LAGERFELD site.
Here are some tips to spot a counterfeit website:
- Our official brand website is karllagerfeld.com – a counterfeit website address may include the name “karl” but will have a different or questionable URL.
- Be wary of products sold through auction websites – there is no guarantee the items are genuine.
- If the price seems “too good to be true,” it probably is.
- Question why there is no legitimate contact information available – there is a reason they don’t want to be contacted.
- Look out for misspelled words, grammatical errors or poor-quality imagery.
- Be suspicious of offers for bulk orders.
HOW TO REPORT A COUNTERFEIT WEBSITE?
If you think you have discovered a counterfeit website selling alleged KARL LAGERFELD goods, please contact us.
If you are concerned about whether a product is genuine KARL LAGERFELD, we advise that you do not make the purchase until we have verified its authenticity.
We are also able to help you determine the authenticity of any product you have already purchased.
For access to exclusive online areas and services, we recommend creating an account. As a registered customer, you’ll be able to add items to your Wish List, easily track My Orders at any time, and benefit from Express Checkout.
Also, for registered users, karllagerfeld.com will recognize the country from which you’re shopping, converting sizes and currencies accordingly.
Moreover, when you register with us, you’ll receive our newsletter, brimming with new-collection inspiration and exclusive promo codes. Plus, if you provide your date of birth when registering, you’ll receive a special surprise from KARL on your birthday.
We’re sorry to hear you no longer wish to receive news from KARL, but unsubscribing is quick and easy to do.
Simply click the Unsubscribe link at the bottom of any Newsletter email. You’ll then be redirected to confirm that you want to unsubscribe.
It may take a while for your unsubscribe request to be processed, so there is a possibility you will continue to receive communications from us during this time. Please bear with us while we complete your unsubscribe request and we apologize in advance for any inconvenience.
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We’d also love to hear your thoughts about our communications to make sure we give you the news you want from KARL, so please get in touch with your feedback.
NEED HELP?
Check out our Help Center —it’s quick and easy! If you still need help, you can start a chat or drop a message through our Contact Form — we’d love to hear from you!
FREE AND EASY RETURNS
You have 30 days from the date of delivery to return any unwanted items via our quick and easy-to-use returns process. Visit the Return policy for more information.
SECURE PAYMENTS
Payment information is transferred according to the highest security standards, meaning your payment details will be completely encrypted.
HOW TO READ THE DIGITAL PRODUCT PASSPORT
KARL LAGERFELD’s Digital Product Passport provides product-level information on materials and supply chain traceability, based on available data collected from suppliers and partners. It can be accessed by scanning a QR code in the garment’s care label.
The passports are powered by Fairly Made®, a traceability and impact measurement platform that helps KARL LAGERFELD collect and display product-specific information across its supply chain.
The Digital Product Passport collates information on the product’s materials, supply chain, traceability, recyclability, and selected environmental characteristics, to provide the information available for that specific item at the time of analysis.
Using a smartphone, scan the QR code in your product’s care label. You can also access the passport through selected product pages on KARLLAGERFELD.COM.
The Digital Product Passport makes product information more accessible to customers, bringing key details together in one place. This includes information on identified materials, suppliers and production stages. As supply chains are complex and continually evolve, the passport reflects the data available for that specific product at the time of analysis.
MATERIALS
The Materials section shows the main material composition of the product. Depending on the item, this may include the main fabric, lining, trims and other components.
RECYCLABILITY SCORE
The Recyclability score ranges from 1/5 to 5/5 and is calculated by Fairly Made®.
The score indicates the product’s recyclability potential based on factors including its product type, material composition, recycling method, and how easily it can be broken down into fibers for reuse. Actual recycling also depends on factors like collection, sorting and recycling infrastructure, which may vary by location.
A higher score indicates greater recyclability potential under Fairly Made®’s methodology. The below follows Fairly Made’s definition of scoring:
5/5 - Products made from a single component and a single material are generally easier to recycle, as they can be broken down into fibers and potentially transformed into new yarn.
1/5 - Products containing elastane, or complex product types such as shoes and bags, are more difficult to recycle through fiber recycling processes.
The score should be read as an indication of recyclability potential based on Fairly Made®’s methodology and the product information available at the time of analysis.
TRACEABILITY SCORE
The Traceability score ranges from 1/5 to 5/5 and is calculated by Fairly Made®.
According to Fairly Made's definition, the Traceability score of a product indicates the extent to which suppliers and production stages have been identified in the product information. This score reflects the proportion of supply chain actors identified for the product components and production stages included in Fairly Made® methodology.
The score is based on:
1. The number of manufacturing steps required to produce the item is estimated. This involves mapping out the entire production process, from raw material extraction to the final assembly of the product.
2. The suppliers involved in the product supply chain are identified with their role and country of origin.
3. Each component of a product has its own traceability score based on the number of suppliers identified in its supply chain.
4. The traceability score of a product is the weighted sum of the scores of its components according to the weight of each of them.
0/5 - No supplier has been identified in the supply chain.
5/5 - All suppliers in all tiers have been identified.
PRODUCT TAB
The Product tab shows where the key stages of the product supply chain took place.
For selected product components, like the main fabric, the Digital Product Passport shows the production stages and the country linked to each stage. These may include weaving, dyeing, and product manufacturing.
Weaving is the process of turning yarns into fabric.
Dyeing is the process of applying color to the fabric or material.
Product manufacturing is the process of assembling the product into its final form.
Arrows show the sequence of these stages. For example, a product’s main fabric may be traced through weaving, dyeing, and product manufacturing, with the relevant country shown for each stage.
PLASTIC MICROFIBERS
Where shown, the Plastic Microfibers section indicates that a product may release microplastics into the environment during washing. This information is generally relevant to products containing synthetic materials and highlights a potential environmental impact that can occur during the product’s use.
DETAILED TRACEABILITY
The Detailed Traceability section provides a more complete view of the identified supply chain for a selected component.
It shows the countries and the production stages identified for that component. Depending on the material and product type, these may include polymer synthesis, spinning, weaving, dyeing, product manufacturing and warehousing.
Polymer synthesis is the process of creating synthetic raw materials.
Spinning is the process of turning fibers into yarn.
Weaving is the process of turning yarns into fabric.
Dyeing is the process of applying color to the material.
Product manufacturing is the process of assembling the product into its final form.
Warehouse is the stage where the finished product is stored before distribution.
When multiple components are available, use the dropdown to view traceability information for each component separately.
FAQs
The Digital Product Passport is part of KARL LAGERFELD’s effort to make product information easier to access. By bringing product-level information together in one place, it helps customers understand the data available for a specific item.
The information shown depends on factors like the product type, materials, supply chain complexity and data available at the time of analysis. As supply chains can vary significantly between products, some items may have more detailed traceability or environmental information than others.
The Digital Product Passport shows the key identified stages in the product’s supply chain, which may include steps like material production, dyeing and final manufacturing. Assupply chains can be complex, the passport should be understood as a product-level overview of the information available at the time of analysis.