Product & Website

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Name: Karl Lagerfeld International B.V.
Address: Herengracht 182, 1016 BR, Amsterdam, The Netherlands
Contact email address: [email protected]

Counterfeit fashion causes a significant negative impact to not only the global fashion industry and to the KARL LAGERFELD brand, but to the environment, to society and to you, the customer.

In addition to being illegal, counterfeit goods are not made with the same safety and quality standards as regulated manufacturing, which means the materials used are often faulty, potentially dangerous to people and polluting to the environment.

At KARL LAGERFELD, we are committed to reducing the environmental footprint of our brand and our customers.
Counterfeiting undermines the sustainability of the fashion industry by contributing to the overproduction of textiles and through environmentally damaging production processes.

Manufacturers and suppliers of counterfeit products generally do not hold valid business licenses or pay taxes, operating from facilities that are unsafe or not fit for purpose.
This illicit activity is also likely to engage in exploitative child or forced labor.

HOW TO AVOID BUYING COUNTERFEIT KARL?

We are proud of the premium quality of our products and this can only be guaranteed by purchasing KARL products through our official brand channels, including our website karllagerfeld.com or from a KARL LAGERFELD store, outlet or retail partner.

You can find your nearest store here. (should we keep this, if so store locator link should be added)

HOW TO IDENTIFY A COUNTERFEIT WEBSITE?

Unfortunately, there are companies that sell counterfeit KARL LAGERFELD products online, so be suspicious of “lookalike” websites that may appear similar to karllagerfeld.com but are not the genuine KARL LAGERFELD site.

Here are some tips to spot a counterfeit website:

• Our official brand website is karllagerfeld.com – a counterfeit website address may include the name “karl” but will have a different or questionable URL.
  
• Be wary of products sold through auction websites – there is no guarantee the items are genuine.
  
• If the price seems “too good to be true,” it probably is.
  
• Question why there is no legitimate contact information available – there is a reason they don’t want to be contacted.
  
• Look out for misspelled words, grammatical errors or poor-quality imagery.
  
• Be suspicious of offers for bulk orders.
  

HOW TO REPORT A COUNTERFEIT WEBSITE?

If you think you have discovered a counterfeit website selling alleged KARL LAGERFELD goods, please contact us.

If you are concerned about whether a product is genuine KARL LAGERFELD, we advise that you do not make the purchase until we have verified its authenticity.
We are also able to help you determine the authenticity of any product you have already purchased.

For access to exclusive online areas and services, we recommend creating an account. As a registered customer, you’ll be able to add items to your Wish List, easily track My Orders at any time, and benefit from Express Checkout.

Also, for registered users, karllagerfeld.com will recognize the country from which you’re shopping, converting sizes and currencies accordingly.

Moreover, when you register with us, you’ll receive our newsletter, brimming with new-collection inspiration and exclusive promo codes. Plus, if you provide your date of birth when registering, you’ll receive a special surprise from KARL on your birthday.

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